Support

OneTV Connect Support

Beta access, setup guidance, and troubleshooting.

Download

One universal app on the App Store: https://apps.apple.com/us/app/onetv-connect/id6756811791

Install on iPhone, iPad, and Apple TV — your data, playlists, and preferences sync automatically via iCloud.

OneTV Connect supports M3U / URL playlists, Xtream Codes, and MAC/Stalker portals.

EPG data can come from automatic Xtream EPG or custom XMLTV sources.

Choose your source type during onboarding.

Add your playlist URL or credentials.

Attach EPG data if needed.

Select categories to import.

Optionally connect Trakt and enable iCloud sync.

If channels don't appear, verify credentials and EPG URL.

For remote/Chromecast issues, ensure same network with local permissions.

Try switching player engine (MPV, VLC, KSPlayer) if a stream fails.

contact@onetvconnect.com

Include device, OS version, and description of the issue.